Yogabed™ Delivers on Customer Service with New FedEx Partnership
ATLANTA, Ga., October 27, 2015 – Yogabed™, manufacturer and online retailer of luxury foam mattresses and accessories, today announced it has tapped FedEx as its delivery partner of choice, helping to provide consumers with the piece of mind that a great night’s sleep can be delivered to their doorstep with ease.
Using a special compression technology, Yogabed luxury foam mattresses are compressed and shipped to consumers in a box roughly 40”x20”x20”. Consumers who purchase at Yogabed.com also receive free pillows with purchase and a 101-night, no-risk trial, making the mattress shopping experience truly hassle-free.
“We created Yogabed to help take away the angst of mattress shopping, and the shipping piece is the final part of the process. It’s the last handshake we have with consumers,” said Yogabed co-founder Tim Oakhill. “It’s such an important part of our customer service that we wanted to go with the absolute best to deliver a consistent, reliable experience to consumers.”
The online mattress company picks up the cost of shipping, offering its consumers free delivery in 7-10 business days across the continental United States. Shipping with FedEx will help provide consumers with the piece of mind of knowing when their package will be delivered, thanks to FedEx automated systems and tracking capabilities.
To help simplify the delivery process and provide consumers with more control over their home deliveries, FedEx Delivery Manager allows recipients to customize home deliveries to fit their busy lives. With the FedEx Delivery Manager, consumers can schedule delivery times, request status updates, and provide instructions on where to deliver packages, such as the back door or to an apartment office. Recipients can also select options such as Hold at FedEx Location, choose delivery to another address, or request a vacation hold on deliveries.